Refund Policies

Lesson, Rental & Program Polices/Payments

We ask that all students arrive a few minutes early to allow time for checking in and ensure full duration of your lesson time. If you must cancel your scheduled lesson, 24-hour notice is required to reschedule. If you cancel less than 24 hours prior to your scheduled time, the lesson will not be rescheduled. Lesson packages of 6 or less are valid for one month from the date of purchase. Lesson packages of 12 or more are valid for three months from the date of purchase.
All lessons, rentals, programs and camps must be paid for in full. No session by session payment is allowed. Lessons and rentals will not be scheduled until payment is received. Any remaining credit from lessons, rentals, programs and/or camps will remain as a credit with Kul-Gunn Baseball Academy.

Special Events/Camps

No credit will be given unless there is a medical emergency. At that point, a doctor’s note must be provided to receive a credit of 75% of the camp price which will be valid at any of the Kul-Gunn Academy facilities. There will be absolutely no credits or transfers of camps 7 days prior to the start date of that event.

Team Policies/Payments

Kul-Gunn Baseball Academy incurs tremendous expenses for our teams. Due to those expenses, if the player chooses not to participate on the team, a portion of full payment will be refunded. That amount will be tallied in a timely fashion once expenses are compiled and will be refunded. Initial team deposits are non-refundable.

Injury Refund

If a player becomes injured during the Kul-Gunn Baseball Academy season, medical documentation is required. Credit within Kul-Gunn Baseball Academy will be given for the portion of payment the player was unable to participate due to injury.

General Policies

All sales are final; no refunds, no exceptions. Please make checks payable to Kul-Gunn Baseball Academy.
If you have any questions or concerns regarding Kul-Gunn Baseball Academy’s policies, please call 1300 403 224.